Decision details

Public Services Ombudsman for Wales Annual Letter 2022-23 and complaints made against Flintshire County Council during the first half of 2023-24

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

To share the Public Services Ombudsman for Wales (PSOW) Annual Letter 2022-23 for Flintshire County Council and an overview of the complaints received against Council services in the first half of 2023-24.

Decision:

As detailed in the recommendations.

Report author: Rebecca Jones

Publication date: 20/12/2023

Date of decision: 19/12/2023

Decided at meeting: 19/12/2023 - Cabinet

Effective from: 05/01/2024

Accompanying Documents: