Decision details
Comments, Compliments and Complaints
Decision Maker: Social & Health Care Overview & Scrutiny Committee
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Purpose:
To report to members the number of complaints
received by Social Services during the period 18 – 19
including their broad themes and outcomes and any lessons
learned
Decision:
(a) That the Committee is content that there is a robust complaints procedure in place; and
(b) That the Committee continues to receive future annual reports.
Report author: Ian Maclaren
Publication date: 18/07/2019
Date of decision: 18/07/2019
Decided at meeting: 18/07/2019 - Social & Health Care Overview & Scrutiny Committee
Accompanying Documents:
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