Issue - meetings

Public Services Ombudsman for Wales (PSOW) Casebook Issue 21 (April 2019 – June 2019) and Issue 22 (July 2019 – September 2019)

Meeting: 04/11/2019 - Standards Committee (Item 41)

41 Public Services Ombudsman for Wales (PSOW) Casebook Issue 21 (April 2019 – June 2019) and Issue 22 (July 2019 – September 2019) pdf icon PDF 148 KB

To inform the Committee of the latest publications of the Public Services Ombudsman’s Code of Conduct Casebook.

Decision:

(a)       That the findings of those complaints that were investigated by the Public Service Ombudsman for Wales (PSOW) during April to June 2019 and July to September 2019, as summarised in issue 21 and 22 of the Casebook, be noted; and

 

(b)       That the Monitoring Officer circulate a link to the PSOW website to Town and Community Councils for information purposes.

Minutes:

The Monitoring Officer introduced the report to inform the Committee of the latest publications of the Public Service Ombudsman Wales (PSOW) Code of Conduct Casebook.  During the period covered, there were 17 complaints investigated by the PSOW of which eight were found to have no evidence of breach, five led to findings of no action necessary, three led to referrals to the relevant Standards Committees and one led to a referral to the Adjudication Panel for Wales.

 

Julia Hughes referred to an investigation involving a member of Prestatyn Town Council and explained that she had not declared an interest as she had not taken part in those proceedings.  She proposed that information on the PSOW Casebook be circulated to Town and Community Councils to share learning, particularly on investigations relating to the Declaration of Interest process.  This was agreed.

 

RESOLVED:

 

(a)       That the findings of those complaints that were investigated by the Public Service Ombudsman for Wales (PSOW) during April to June 2019 and July to September 2019, as summarised in issue 21 and 22 of the Casebook, be noted; and

 

(b)       That the Monitoring Officer circulate a link to the PSOW website to Town and Community Councils for information purposes.