Issue - meetings

As detailed in the recommendations.

The Chief Officer (Governance) introduced the report and explained that having a social media presence via a corporate Facebook account would support Flintshire’s ambitious Digital Strategy and the achievement of other key strategic plans by way of communicating and engaging with customers across Flintshire.

The Customer Service & Communications Team would launch and manage separate English and Welsh corporate Facebook accounts, posting simultaneously, to use for emergency communications, sharing key messages, good news stories, as well as consultation and engagement activities from across the organisation.

In response to a comment from Councillor Bithell, the Chief Officer explained that the Council would be able to remove any posts that were not relevant or, for example, were abusive. 

RESOLVED:

(a)       That the introduction of a corporate Facebook account to help achieve priorities outlined in the Council Plan and Digital Strategy be supported; and

(b)       That Cabinet champion the introduction of a corporate Facebook account and use the platform to share messages with customers.