Issue - meetings
Public Services Ombudsman for Wales Annual Letter 2022-23 and complaints made against Flintshire County Council during the first half of 2023-24
Meeting: 07/03/2024 - Corporate Resources Overview & Scrutiny Committee (Item 6.)
Additional documents:
- Enc. 1 for Public Services Ombudsman for Wales Annual Letter 2022-23 and complaints made against Flintshire County Council during the first half of 2023-24, item 6.
PDF 118 KB
- Webcast for Public Services Ombudsman for Wales Annual Letter 2022-23 and complaints made against Flintshire County Council during the first half of 2023-24
Decision:
(a) That the Committee notes the annual performance of the Council in respect of complaints made to the Public Services Ombudsman for Wales during 2022-23;
(b) That the Committee notes the half year performance of the Council (2023-24) in respect of complaints made against services in line with the concerns and complaints procedure; and
(c) That the Committee supports the priorities outlined in paragraph 1.24.