Agenda item

Pension Administration/Communication Update

To provide Committee Members with an update on administration and communication matters.

Decision:

The Committee considered and noted the update on administration and communication matters.

Minutes:

Mrs K Williams took the Committee through the administration and communications report, providing updates on:

-       The McCloud remedy including the McCloud working group, and the open DLUHC consultation.

-       The delivery of the National Pensions Dashboard which has been delayed. The impact of delays on staging and onboarding dates is unclear, so the Fund is continuing preparations as communicated to the Committee at past meetings.

-       Workforce, including changing the newly appointed project team Principal Pensions Officer from a job share to a single role due to resourcing issues, as well as backfilling new vacancies and the current recruitment drive.

-       Results of the member satisfaction survey and the employee focus groups for which there were 73 volunteers, and the employer survey.

 

Mr Hibbert asked how the trade union challenge to the cost of McCloud being met by employers and members had progressed. Mrs Williams did not have an update to hand but will look into this and provide an update to Committee.

Cllr Wedlake asked if it is possible to compare the survey responses to previous surveys, and Mrs Williams confirmed that with the exception of last year’s results, previous survey results have been published in the corresponding annual reports.

RESOLVED:

The Committee considered and noted the update on administration and communication matters.

Supporting documents: