Issue - decisions

Public Services Ombudsman for Wales Annual Letter 2022-23 and complaints made against Flintshire County Council during the first half of 2023-24

22/03/2024 - Public Services Ombudsman for Wales Annual Letter 2022-23 and complaints made against Flintshire County Council during the first half of 2023-24

(a) That the Committee notes the annual performance of the Council in respect of complaints made to the Public Services Ombudsman for Wales during 2022-23;

 

(b) That the Committee notes the half year performance of the Council (2023-24) in respect of complaints made against services in line with the concerns and complaints procedure; and

 

(c) That the Committee supports the priorities outlined in paragraph 1.24.