Issue details

Dynamic Resource Scheduling System (DRS) Update

To provide an overview and update on the newly procured Dynamic Resource Scheduler (DRS), the changes that have been made to the service during the testing stages of the pilot along with new measures that have been implemented to improve overall customer satisfaction with regards to the service provided.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 13/02/2024

Report Type: Operational;

Decision due: 6 Mar 2024 by Community & Housing Overview & Scrutiny Committee

Lead member: Cabinet Member for Housing and Communities

Lead director: Chief Officer (Housing and Communities)

Department: Housing and Communities

Title (Welsh): Diweddariad am y System Trefnu Adnoddau Deinamig

Description (Welsh): Rhoi trosolwg a diweddariad ar y System Trefnu Adnoddau Deinamig, y newidiadau a wnaed i’r gwasanaeth yn ystod camau profi’r cyfnod peilot a’r mesurau newydd sydd wedi’u rhoi ar waith i wella bodlonrwydd cwsmeriaid yn gyffredinol o ran y gwasanaeth sy’n cael ei ddarparu.

Decisions

Agenda items

Documents

  • Dynamic Resource Scheduling System (DRS) Update