Decision details

Annual Report on the Social Services Representations and Complaints Procedure 2014-15

Decision Maker: Social & Health Care Overview & Scrutiny Committee

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No

To receive a report on the compliments, representations and complaints received by Social Services for the year April 2014 – March 2015.

(a) That the report be noted;

(b) That the recommendations/suggestions made by the Committee be taken forward; and

(b) That officers be encouraged to share details on compliments received for their service areas.

Report author: Ian Maclaren

Publication date: 23/07/2015

Date of decision: 18/06/2015

Accompanying Documents: