Decision details

Comments, Compliments & Complaints

Decision Maker: Social & Health Care Overview & Scrutiny Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

To consider the Annual Report on the Social Services Complaints and Compliments Procedure

Decision:

That the effectiveness of the complaints procedure with lessons being learnt to improve service provision be noted.

 

Report author: Craig Macleod

Publication date: 10/05/2018

Date of decision: 10/05/2018

Decided at meeting: 10/05/2018 - Social & Health Care Overview & Scrutiny Committee

Accompanying Documents: