Decision details

Public Services Ombudsman for Wales (PSOW) Casebook Issue 21 (April 2019 – June 2019) and Issue 22 (July 2019 – September 2019)

Decision Maker: Standards Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


(a)       That the findings of those complaints that were investigated by the Public Service Ombudsman for Wales (PSOW) during April to June 2019 and July to September 2019, as summarised in issue 21 and 22 of the Casebook, be noted; and


(b)       That the Monitoring Officer circulate a link to the PSOW website to Town and Community Councils for information purposes.

Report author: Tracey Cunnew

Publication date: 18/12/2019

Date of decision: 04/11/2019

Decided at meeting: 04/11/2019 - Standards Committee

Accompanying Documents: