Skip to main content Flintshire County Council Logo

Decision details

Public Services Ombudsman for Wales (PSOW) Casebook Issue 23 (October 2019 – December 2019) and the Annual Letter from the PSOW

Decision Maker: Standards Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

(a)       That having reviewed the cases summarised in Issue 23 of the Casebook, the Committee is satisfied that no action needs to be taken at Flintshire County Council to avoid similar complaints; and

 

(b)       That having had regard to the PSOW’s annual letter and having already considered and acted upon the outcome of the case referred to the APW, and having noted that the other complaints submitted during 2019/20 were not investigated by the Ombudsman, the Committee concludes that no action is needed.

Report author: Chief Officer (Governance) (Tracey Cunnew)

Publication date: 19/11/2020

Date of decision: 02/11/2020

Decided at meeting: 02/11/2020 - Standards Committee

Accompanying Documents: