Review of the Corporate Complaints Policy
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
To present a new Concerns and Complaints Policy and a Managing Customer Contact Policy for Flintshire County Council.
As detailed in the recommendations.
Report author: Rebecca Jones
Publication date: 17/02/2021
Date of decision: 16/02/2021
Decided at meeting: 16/02/2021 - Cabinet
Effective from: 25/02/2021