Decision details

Public Interest report issued under s.16 of the Public Services Ombudsman (Wales) Act 2005

Decision Maker: Flintshire County Council

Decision status: Recommendations Approved

Is Allweddol decision?: No

Is subject to call in?: No


To agree whether or not to accept the findings and/or recommendations in a public interest report issued by the Public Services Ombudsman for Wales.


(a)       That the findings set out in the Public Interest Report be accepted for the reasons set out in paragraph 3.03 to 3.06 of the report; and


(b)       That the recommendations contained at paragraphs 50, 51, 52 and 53 of the Public Interest Report be accepted, namely that the Council:


                      I.        Issues an apology to the complainant;

                    II.        Reviews whether the conditions attached to the retrospective permission have been complied with.  If it concludes that they have not, the Council should consider what action may be expedient to ensure such compliance;

                   III.        Instructs the District Valuer to assess the impact of the development on Ms N’s property within 3 months and within a month of receiving the District Valuer’s report, pays her an amount which equates to the difference in value of her property before and after the development; and

                  IV.        Confirms to the PSOW what action it has taken in response to the Public Interest Report.

Report author: Gareth Owens

Publication date: 15/03/2022

Date of decision: 25/05/2021

Decided at meeting: 25/05/2021 - Flintshire County Council

Accompanying Documents: