Decision details

Dynamic Resource Scheduler (DRS) Update

Decision Maker: Community & Housing Overview & Scrutiny Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

To provide an update following implementation of the DRS System.

Decision:

(a) That the Committee note the next phase of the DRS testing and pilot stages before the Council moved into a fully functional and fully live DRS environment; and

 

(b) That the Committee support the Council in promoting the service offer, where tenant could be provided with an appointment for repair and maintenance work requests, in line with the agreed target and attendance times.

Report author: Lynne McAlpine

Publication date: 15/03/2023

Date of decision: 08/03/2023

Decided at meeting: 08/03/2023 - Community & Housing Overview & Scrutiny Committee

Accompanying Documents: