Decision details

Comments, Compliments & Complaints

Decision Maker: Social & Health Care Overview & Scrutiny Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

To consider the Annual Comments, Compliments & Complaints report.

Decision:

That Members scrutinise the effectiveness of the compliments procedure with lessons being learnt to improve service provision.

Report author: Jane Davies

Publication date: 27/09/2023

Date of decision: 07/09/2023

Decided at meeting: 07/09/2023 - Social & Health Care Overview & Scrutiny Committee

Accompanying Documents: