Decision details

Customer Service Policy

Decision Maker: Corporate Resources Overview & Scrutiny Committee

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No


A revised Customer Service Policy has been produced and as part of the consultation process scrutiny Members are asked to consider the report and provide feedback prior to wider consultation.


That the Committee note the revised Customer Services Policy and support it being issued for formal customer consultation.


Report author: Denise Naylor

Publication date: 11/12/2014

Date of decision: 11/12/2014

Decided at meeting: 11/12/2014 - Corporate Resources Overview & Scrutiny Committee

Accompanying Documents: