Decision details

Annual Report on the Social Services Complaints and Compliments Procedure

Decision Maker: Cabinet

Decision status: For Determination

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

To scrutinise the effectiveness of the complaints procedure with lessons being learnt to improve service provision.

Decision:

As detailed in the recommendation.

Report author: Abigail Rawlinson

Publication date: 27/09/2024

Date of decision: 25/09/2024

Decided at meeting: 25/09/2024 - Cabinet

Effective from: 05/10/2024

Accompanying Documents: