Decision details

Comments, Compliments and Complaints

Decision Maker: Social & Health Care Overview & Scrutiny Committee

Decision status: Recommendations Approved

Is Allweddol decision?: No

Is subject to call in?: No

Purpose:

To report to members the number of complaints received by Social Services during the period 18 – 19 including their broad themes and outcomes and any lessons learned

Decision:

(a)       That the Committee is content that there is a robust complaints procedure in place; and

 

(b)       That the Committee continues to receive future annual reports.

 

Report author: Ian Maclaren

Publication date: 18/07/2019

Date of decision: 18/07/2019

Decided at meeting: 18/07/2019 - Social & Health Care Overview & Scrutiny Committee

Accompanying Documents: