Decision details

Review of the Corporate Complaints Policy

Decision Maker: Cabinet

Decision status: For Determination

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

To present a new Concerns and Complaints Policy and a Managing Customer Contact Policy for Flintshire County Council.

Decision:

As detailed in the recommendations.

Report author: Rebecca Jones

Publication date: 17/02/2021

Date of decision: 16/02/2021

Decided at meeting: 16/02/2021 - Cabinet

Effective from: 25/02/2021

Current call-in Count: 0

Accompanying Documents: