Decision details
Annual Report on the Social Services Complaints and Compliments Procedure
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
Purpose:
To scrutinise the effectiveness of the complaints procedure with lessons being learnt to improve service provision.
Decision:
As detailed in the recommendation.
Report author: Abigail Rawlinson
Publication date: 27/09/2024
Date of decision: 25/09/2024
Decided at meeting: 25/09/2024 - Cabinet
Effective from: 05/10/2024
Accompanying Documents:
- Annual Report on the Social Services Complaints and Compliments Procedure
PDF 128 KB - Enc. 1 for Annual Report on the Social Services Complaints and Compliments Procedure
PDF 60 KB
- Enc. 2 for Annual Report on the Social Services Complaints and Compliments Procedure
PDF 57 KB
- Enc. 3 for Annual Report on the Social Services Complaints and Compliments Procedure
PDF 51 KB
- Enc. 4 for Annual Report on the Social Services Complaints and Compliments Procedure
PDF 70 KB