Decision details
Customer Services Strategy
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
Purpose:
To provide an update on progress with the three main workstreams; Digital, Telephone contact and face to face services.
Decision:
As detailed in the recommendation.
Report author: Katie Clubb
Publication date: 15/03/2017
Date of decision: 14/03/2017
Decided at meeting: 14/03/2017 - Cabinet
Effective from: 23/03/2017
Accompanying Documents:
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