Decision details

Comments, Compliments and Complaints

Decision Maker: Social & Health Care Overview & Scrutiny Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


To report to members the number of complaints received by Social Services during the period 18 – 19 including their broad themes and outcomes and any lessons learned


(a)       That the Committee is content that there is a robust complaints procedure in place; and


(b)       That the Committee continues to receive future annual reports.


Report author: Ian Maclaren

Publication date: 18/07/2019

Date of decision: 18/07/2019

Decided at meeting: 18/07/2019 - Social & Health Care Overview & Scrutiny Committee

Accompanying Documents: