Decision details
Annual report on the Social Services Complaints and Compliments Procedure 2021-22
Decision Maker: Social & Health Care Overview & Scrutiny Committee
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Purpose:
That Members scrutinise the effectiveness of
the complaints procedure with lessons being learnt to improve
service provision.
Decision:
That Members were satisfied with the effectiveness of the complaints procedure with lessons being learnt to improve service provision.
Report author: Emma Cater
Publication date: 08/12/2022
Date of decision: 27/10/2022
Decided at meeting: 27/10/2022 - Social & Health Care Overview & Scrutiny Committee
Accompanying Documents:
- Annual report on the Social Services Complaints and Compliments Procedure 2021-22
PDF 127 KB - Enc. 1 for Annual report on the Social Services Complaints and Compliments Procedure 2021-22
PDF 57 KB
- Enc. 2 for Annual report on the Social Services Complaints and Compliments Procedure 2021-22
PDF 52 KB
- Enc. 3 for Annual report on the Social Services Complaints and Compliments Procedure 2021-22
PDF 47 KB
- Enc. 4 for Annual report on the Social Services Complaints and Compliments Procedure 2021-22
PDF 66 KB