Decision details

Annual report on the Social Services Complaints and Compliments Procedure 2021-22

Decision Maker: Social & Health Care Overview & Scrutiny Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

That Members scrutinise the effectiveness of the complaints procedure with lessons being learnt to improve service provision.

Decision:

That Members were satisfied with the effectiveness of the complaints procedure with lessons being learnt to improve service provision.

Report author: Emma Cater

Publication date: 08/12/2022

Date of decision: 27/10/2022

Decided at meeting: 27/10/2022 - Social & Health Care Overview & Scrutiny Committee

Accompanying Documents: