Issue - meetings

That the Committee is assured by the Quarter 1 Improvement Plan Monitoring Report, subject to an analysis of the variations between versions being carried out and half-yearly progress reports on the whole of the Improvement Plan being made to the Committee.

The Policy & Performance Manager presented an update on progress towards the delivery of the impacts set out in the 2015/16 Improvement Plan, focussing on the areas of under-performance relevant to the Committee during the first quarter of 2015/16.  She referred to the new format of the sub-priority reports following implementation of the new electronic performance management system CAMMS which was proving to be more efficient.  This new format reflected information in previous reports together with additional details such as the percentage completeness of actions and clear Red/Amber/Green (RAG) status.

On the efficient and effective support of front-line services, a progress update on the implementation of the People Strategy had been circulated to Members prior to the meeting.  As mentioned at the Member workshop, a ‘Helpful Hints’ guide was circulated to the Committee to help in scrutinising performance reports.

Councillor Andy Dunbobbin referred to the low number of customers who had responded to a survey via a mobile device to say they had successfully navigated the website.  He suggested that the website homepage could provide an opportunity to download the Flintshire app to encourage its use.  The Chief Executive agreed to pass on this suggestion.

Councillor Richard Jones felt that an exception-based report was not sufficient and highlighted a number of discrepancies with the Improvement Plan published on the website.  The Policy & Performance Manager agreed to liaise with Councillor Jones to ensure that all the changes had been correctly logged.

Councillor Jones felt that the Committee should receive monitoring reports on the entire Improvement Plan at various stages.  The Policy & Performance Manager agreed that these could be shared at half-yearly stages.

RESOLVED:

That the Committee is assured by the Quarter 1 Improvement Plan Monitoring Report, subject to an analysis of the variations between versions being carried out and half-yearly progress reports on the whole of the Improvement Plan being made to the Committee.