Issue - meetings
Customer Involvement Strategy
Meeting: 19/12/2017 - Cabinet (Item 108)
108 Customer Involvement Strategy 
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Additional documents:
Decision:
As detailed in the recommendation.
Minutes:
Councillor Attridge introduced the Customer Involvement Strategy report which introduced a revised Strategy and action plan for Flintshire County Council’s tenants and residents. The review had taken account of tenant’s views, legislation and best practice.
It was important that methods by which tenants and residents were engaged with was cost effective and easy to access for all sections of the community. The Strategy and action plan would ensure that the customer involvement service gave the opportunity for all customers to influence and challenge service development and delivery in a way that best suited their needs and secured maximum outcomes from resource investment.
RESOLVED:
That the implementation of the revised Customer Involvement Strategy and Action plan 2018-2021be approved.