Issue - meetings

As detailed in the recommendations.

            Councillor Mullin introduced the Quarter 3 Council Plan 2018/19 Monitoring report which was an exception based report with details focussing on the areas of under-performance.

The Corporate Business and Communications Executive Officer explained that Flintshire was a high performing Council as was evidenced in previous Council Plan monitoring reports, as well as in the Council’s Annual Performance Reports.  This second monitoring report for the 2018/19 Council Plan was a positive report, with 92% of activities being assessed as making good progress, and 85% likely to achieve the desired outcome.  In addition, 67% of the performance indicators met or exceeded target.  Risks were also being successfully managed with the majority being assessed as moderate (61%) or minor/insignificant (22%).

On the red RAG status for the average number of calendar days taken to deliver a Disabled Facility Grant (DFG), this was an area that had required improvement for a number of years.  Overall performance was affected by older cases from 2017/18, which was bringing the figure down when compared with the current year cases that were being delivered using the improved processes.  This was evidenced as follows:

·         Five adaptations delivered in Quarter 3 were 2017/18 legacy cases and averaged 397 days

·         Three adaptations delivered from 2018/19 claims, using the new approach, averaged at 198 days.

Once the backlog of legacy cases had been completed during the remainder of this year, 2019/20 performance would show a marked improvement.  Councillor Attridge thanked the Chief Executive and officers involved in the work undertaken to reduce the number of days for the delivery of DFGs.  Councillor Bithell also welcomed the improvements, but said that the number of days should be reduced further.

RESOLVED:

(a)       That the levels of progress, performance and risk levels in the Quarter 3 Council Plan 2018/19 monitoring report be noted and endorsed; and

(b)       That Cabinet be assured by plans and actions to manage the delivery of the 2018/19 Council Plan.