Issue - meetings

(a)       That the Committee welcomed the actions and innovations being undertaken to drive the Project forward; and

(b)       That a letter be sent on behalf of the Committee to the Senior Manager – Safeguarding and Commissioning and her team, for their work and achievements.

The Senior Manager – Safeguarding and Commissioning, introduced a report to provide an update on the ‘Progress for Providers – Creating a Place Called Home … Delivering What Matters’ programme, including the roll-out of the Programme to domiciliary care providers.

The Senior Manager provided background information and outlined the main considerations, as detailed in the report.  She advised that to recognise the progress care homes were achieving in implementing person centred care practices, the Authority developed its own ‘Progress for Providers’ self-assessment toolkit.  The toolkit clearly sets out the Authority’s expectations around the delivery of individualised care and supports responsible individuals and managers and leaders within homes by providing a range of person centred tools which help staff teams change the way they support people and how they engage with family and friends.  The ‘Progress for Providers’ toolkit also helps providers promote greater choice and control for those who receive care which allows providers to focus on what matters most to each person.

The Senior Manager explained that to show progression the Authority introduced 3 levels of accreditation which are validated by the Flintshire Contract and Commissioning Team in partnership with the care home managers.  The Bronze, Silver, and Gold accreditation help managers check their own development and demonstrate publicly that they are making continued progress to truly person centred care.  In September 2018 the project won the Social Care Wales Accolades Award for ‘Excellent outcomes for people of all ages by investing in the learning and development of staff’.  The project was also a finalist in the Association for Public Service Excellence (APSE) Awards – ‘Celebrating outstanding achievement and innovation within UK local government service delivery’.

The Senior Manager reported on progress to date and the next steps, as detailed in the report.

In response to the comments from Councillor Andy Dunbobbin around involvement of the Armed Forces charities, the Senior Manager explained that a number of celebrations were held in care homes to commemorate past events which were driven by the Armed Forces.

Councillor Dave Mackie expressed his congratulations to the Chief Officer, and the Senior Manager – Safeguarding and Commissioning and her team, for their work and achievements.  He proposed that a letter be sent from the Committee to express its acknowledgement and appreciation for the work undertaken.

The Chair also expressed congratulations on the success achieved and asked if more publicity could be given in recognition of the care homes which had gained Bronze, Silver, or Gold accreditation.  She felt this would also encourage other care homes to join the Programme.

RESOLVED: 

(a)       That the Committee welcomed the actions and innovations being undertaken to drive the Project forward; and

(b)       That a letter be sent on behalf of the Committee to the Senior Manager – Safeguarding and Commissioning and her team, for their work and achievements.