Issue - meetings
Public Services Ombudsman for Wales (PSOW) Casebook Issue 23 (October 2019 – December 2019) and the Annual Letter from the PSOW
Meeting: 02/11/2020 - Standards Committee (Item 17)
To inform the Committee of the latest publications of the Public Services Ombudsman’s Code of Conduct Casebook and to share Ombudsman’s Annual Letter 2019/20.
Additional documents:
- Enc. 1 - PSOW Annual Letter 2019-20, item 17
PDF 108 KB
- Webcast for Public Services Ombudsman for Wales (PSOW) Casebook Issue 23 (October 2019 – December 2019) and the Annual Letter from the PSOW
Decision:
(a) That having reviewed the cases summarised in Issue 23 of the Casebook, the Committee is satisfied that no action needs to be taken at Flintshire County Council to avoid similar complaints; and
(b) That having had regard to the PSOW’s annual letter and having already considered and acted upon the outcome of the case referred to the APW, and having noted that the other complaints submitted during 2019/20 were not investigated by the Ombudsman, the Committee concludes that no action is needed.
Minutes:
The Deputy Monitoring Officer introduced the report on the outcomes from the latest publication of the Public Service Ombudsman Wales (PSOW) Code of Conduct Casebook covering October to December 2019. He provided an overview of the two complaints investigated during the period where no action was found necessary.
On the PSOW Annual Letter for 2019/20, the outcomes of the two complaints relating to County Councillors were summarised. It was noted that the 14 complaints against Town/Community Councillors, which were all closed after initial consideration, included nine relating to the same incident.
The recommendations were moved by Phillipa Earlam and seconded by Councillor Paul Johnson.
RESOLVED:
(a) That having reviewed the cases summarised in Issue 23 of the Casebook, the Committee is satisfied that no action needs to be taken at Flintshire County Council to avoid similar complaints; and
(b) That having had regard to the PSOW’s annual letter and having already considered and acted upon the outcome of the case referred to the APW, and having noted that the other complaints submitted during 2019/20 were not investigated by the Ombudsman, the Committee concludes that no action is needed.