Issue - meetings
Council Plan 2024/25 Mid-year Performance Report
Meeting: 16/01/2025 - Corporate Resources Overview & Scrutiny Committee (Item 91)
91 Council Plan 2024/25 Mid-year Performance Report 
PDF 111 KB
Additional documents:
- Enc. 1, item 91
PDF 2 MB
- Enc. 2, item 91
PDF 1 MB
- Webcast for Council Plan 2024/25 Mid-year Performance Report
Decision:
(a) That the Committee supports the levels of progress and confidence in the achievement of priorities as detailed within the Council Plan 2023-28 for delivery within 2024/25;
(b) That the Committee supports overall performance against Council Plan 2024/25 performance indicators/measures; and
(c) That the Committee is assured by explanations given for those areas of underperformance.
Minutes:
The Chief Executive presented a report (agenda item 10) to review mid-year progress against Council Plan priorities identified for 2024/25. This was an exception-based report focussing on areas of performance not currently achieving their targets.
Concerns raised about the percentage of unanswered telephone calls to the Contact Centre were acknowledged by the Cabinet Member for Corporate Services. A future report on this would be scheduled in the forward work programme.
On that basis, the recommendations were supported.
RESOLVED:
(a) That the Committee supports the levels of progress and confidence in the achievement of priorities as detailed within the Council Plan 2023-28 for delivery within 2024/25;
(b) That the Committee supports overall performance against Council Plan 2024/25 performance indicators/measures; and
(c) That the Committee is assured by explanations given for those areas of underperformance.