Issue - meetings

Quarter 2 Service Performance Reports

Meeting: 13/12/2012 - Corporate Resources Overview & Scrutiny Committee (Item 51)

51 Quarter 2 Service Performance Reports pdf icon PDF 23 KB

Additional documents:

Decision:

            (a)       That the reports be received.

 

(b)       That copier invoice errors be pursued.

 

(c )       That 100% of undisputed invoices should be paid in 30 days.

 

(d)       That Human Resources explore new categories to avoid the use of “other” and that for quarter 3, reports about short and long term absences would be available.

 

(e)       That a report on the progress of the Physiotherapy project be submitted to committee in April 2013.

 

(f)        That it be recommended that the business case for tablets include savings associated with electronic handbooks, diaries and A-Z.

 

(g)       That Councillor J. Johnson be provided with further information about dog fouling enforcement. 

 

Minutes:

Finance

                       

                        The Head of Finance presented the Quarter 2 Service Performance Report from Finance which covered the period 1 July 2012 to 30 September 2012.

 

                        An update regarding the final settlement for Flintshire County Council would be given to cabinet the following week.  The medium term financial strategy 2013-14 would be discussed in January 2013.   A team from Finance had been working on Single Status with Human Resources.  The Revenues and Benefits team were awarded IWRB improved team of the year.  The Revenues team had successfully piloted agile working in their department and it would now be offered to Benefits in quarter 3. Finance staff had been working with Flintshire Futures on corporate investment, corporate debt policy and fees and charges.  The Finance Review was near completion with the new structure to be in place from 7 January 2013.

                                   

                        The Head of Finance summarised the performance indicator results for quarter 2.  The quarter outturn for Performance Indicator CFH/006, Percentage of undisputed invoices paid on time (30 days) was 78.8% which fell short of the quarter target of 95%.  This was partly attributed to a temporary technical problem with invoice payment system.   

 

                        Councillor C.S. Carver said that every councillor had been sent an invoice for photocopying, and was surprised at the amount of copies used.  The Member Engagement Manager said that he would investigate the photocopying costs for Democratic Services.  Councillor N. R. Steele Mortimer said that 100% of undisputed invoices should be paid within 30 days.  The Chief Executive agreed that a target of 100% should be the aspiration

 

            Human Resources and Organisational Development

 

                        The Head of Human Resources and Organisational Development presented the Quarter 2 Service Performance Report from Human Resources and Organisational Development which covered the period 1 July 2012 to 30 September 2012.

 

                        An update was given on ongoing projects undertaken by the department such as Single Status which now had a new timetable for implementation which was likely to be June 2013.  It was envisaged that equal pay claims would be settled after the implementation of single status towards the end of 2013.  A review of policies, including agile working policies was now underway.  Phase 2 of I-Trent Manager Self Service was now complete.  The Head of Human Resources and Organisational Development explained that the Occupational Health Partnership Agreement with Wrexham County Borough Council was continuing to operate “successfully”.  She said that the aim was to offer Occupational Health services to other Councils and/or organisations and operate more as a semi-commercial Unit in the future.

 

                        The Head of Human Resources and Organisational Development said that performance indicator CHR/002 – The number of working days/shifts per full time equivalent (FTE) local authority employee lost due to sickness absence for quarter 2 was 2.3 days.  The target for quarter 2 had been 2.00 days.

 

Councillor C.S. Carver thanked the Head of Human Resources and Organisational Development for the report.  He asked about the categories used to define reasons for sickness absence and asked what the  ...  view the full minutes text for item 51