Issue - meetings

To receive a demonstration on missed collections technology.

That the presentation be noted.

The Chairman welcomed and introduced Mr. Alex Rodda, Managing Director Trackyou Limited, and Ms Emma Goodall, National Account Manager Trackyou Limited, to the meeting and invited them to give a presentation on the Asset Tracking and Fleet Management System Trackyou.co.uk. 

            The Head of Streetscene Services provided background information and referred to the development of the Trackyou.co.uk system, the potential for the Authority and the anticipated financial savings from the new proposals.      He also commented on the increased use of the system to ensure that the Authority achieved full value from its vehicle equipment.

            Mr. Rodda provided background information concerning the company and advised that as a service provider Trackyou specialised in systems integration based around core products of Vehicle and Asset Tracking.  He explained that the system was used by many Local Authorities on collaborative projects to achieve financial savings and that he had worked with the Council for sometime on various projects to identify areas of concern and had developed technology to guide and instruct drivers.  Mr. Rodda gave an overview of the benefits of the technology and explained it had many applications and  technical possibilities to improve performance for the future.

            Ms. Goodall gave a detailed demonstration on the Trackyou system for waste and recycling collection. 

            The Head of Streetscene Services commented on the matter of assisted collections and referred to the improvements in this area as a result of the Trackyou system and the potential future benefits. He said that the system enabled the Service to be proactive in its response to service users and reduced the potential for complaints to be made

The Chairman thanked Mr. Rodda and Ms. Goodall for an interesting and informative presentation and invited Members to raise questions.

Councillor A.I. Dunbar expressed a number of concerns about assisted waste, kerbside collections, monitoring of properties, and collection from locations which were not accessible to Council vehicles. In his response the Head of Streetscene Services explained that operatives were not expected to open gates and enter properties to collect bins, however, if the operative was able to reach the bin from the rear of the footway then that should be done.  He confirmed that monitoring would continue for isolated cases.

Councillor C.A.Thomas raised a number of questions concerning the Trackyou system.  In response the Head of Streetscene explained that the tracking system was fully operational and was a cost met within the existing vehicle maintenance budget.  He also advised that contact centre staff had access to live real time information and that information on low participation for recycling was conveyed to the relevant officers. 

The Cabinet Member for Public Protection, Waste and Recycling gave an assurance that side waste would continue to be collected.  He advised that recycling participation was improving and therefore reducing side waste.  Recycling officers were visiting certain locations where participation was low to encourage residents to engage.  The Head of Streetscene Services commented that participation was not about individual monitoring but about perception.

Councillor D. Evans asked what  ...  view the full minutes text for item 4