Issue details

New Customer Services Policy

To seek Member approval for the introduction of a new Customer Service policy.

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 12/03/2015

Report Type: Strategic;

Decision due: 21 Apr 2015 by Cabinet

Lead member: Cabinet Member for Governance and Corporate Services including Health and Safety and Human Resources

Lead director: Chief Officer (Governance)

Department: Community and Enterprise

Contact: Gareth Owens Email:


Agenda items


  • New Customer Services Policy