Issue details

Annual Report on the Social Services Representations and Complaints Procedure 2014-15

To receive a report on the compliments, representations and complaints received by Social Services for the year April 2014 – March 2015.

Decision type: Key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 09/06/2015

Decision due: 18 Jun 2015 by Social & Health Care Overview & Scrutiny Committee

Lead director: Chief Officer (Social Services)

Department: Social Services

Contact: Sue Dolman Email:, Janet Kelly Email:


Agenda items


  • Complaints & Compliments - lessons learned