Issue details

Customer Services Strategy

To provide an update on progress with the three main workstreams; Digital, Telephone contact and face to face services.

Decision type: Key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 30/09/2016

Report Type: Strategic;

Decision due: 14 Mar 2017 by Cabinet

Lead member: Cabinet Member for Governance and Corporate Services including Health and Safety and Human Resources

Lead director: Chief Officer (Community and Enterprise)

Department: Community and Enterprise