Issue details
Digital Strategy – Digital Customer
To comment to the Committee on the proposed
approach of implementing both the Digital Strategy and Customer
Strategy through a priority and focus on improving services for
‘Digital Customers’ as outlined in this report.
To comment to the Committee on the proposed launch the Customer
Account in March of this year enabling customers to use this
service, and give initial feedback on the service so it can be
developed over time.
Decision type: Di-Allwedd
Decision status: Recommendations Approved
Notice of proposed decision first published: 22/02/2018
Report Type: Strategic;
Decision due: 15 Feb 2018 by Corporate Resources Overview & Scrutiny Committee
Lead member: Cabinet Member for Corporate Services
Lead director: Chief Officer (Governance), Chief Officer (Community and Enterprise), Chief Officer (Housing and Communities)
Department: Governance
Title (Welsh): Strategaeth Ddigidol – Cwsmer Digidol
Description (Welsh): Cymeradwyo Cynllun Gweithredu'r Strategaeth Ddigidol.
Decisions
- 05/04/2018 - Digital Strategy – Digital Customer
Agenda items
- 15/02/2018 - Corporate Resources Overview & Scrutiny Committee Digital Strategy – Digital Customer 15/02/2018
Documents
- Digital Strategy – Digital Customer