Issue details

Digital Customer Overview

To provide an overview of this key area of work in the Digital Strategy and a presentation of the Customer Portal/Account which is currently be tested with a number of users.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 25/05/2018

Report Type: Operational;

Decision due: 14 May 2018 by Organisational Change Overview & Scrutiny Committee

Lead member: Cabinet Member for Governance and Corporate Services including Health and Safety and Human Resources

Lead director: Chief Officer (Governance), Chief Officer (Strategic Programmes)

Department: Strategic Programmes

Title (Welsh): Trosolwg Cwsmeriaid Digidol

Description (Welsh): Rhoi trosolwg o’r maes gwaith allweddol hwn yn y Strategaeth Ddigidol, a chyflwyno’r Porth/Cyfrif Cwsmeriaid, sy’n cael ei brofi ar hyn o bryd gyda nifer o ddefnyddwyr.

Decisions

Agenda items

Documents

  • Digital Customer Overview