Issue details

Comments, Compliments and Complaints

To report to members the number of complaints received by Social Services during the period 18 – 19 including their broad themes and outcomes and any lessons learned

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 25/02/2019

Report Type: Operational;

Decision due: 18 Jul 2019 by Social & Health Care Overview & Scrutiny Committee

Lead member: Deputy Leader of the Council and Cabinet Member for Social Services and Wellbeing

Lead director: Chief Officer (Social Services)

Department: Social Services

Title (Welsh): Sylwadau, Canmoliaeth a Chwynion

Description (Welsh): Rhoi adroddiad i’r aelodau o’r nifer o gwynion a dderbyniwyd gan y Gwasanaethau Cymdeithasol yn ystod y cyfnod 18 – 19, yn cynnwys eu themâu a chanlyniadau ac unrhyw wersi a ddysgwyd


Agenda items


  • Comments, Compliments and Complaints