Issue details
Annual report on the Social Services Complaints and Compliments Procedure 2019-20
To report to members the number of complaints received by Social Services during the period 2019/20 including their broad themes and outcomes and any lessons learned.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 16/10/2020
Report Type: Operational;
Decision due: 3 Dec 2020 by Social & Health Care Overview & Scrutiny Committee
Lead member: Deputy Leader of the Council and Cabinet Member for Social Services and Wellbeing
Lead director: Chief Officer (Social Services)
Department: Social Services
Title (Welsh): Adroddiad blynyddol ar Weithdrefn Gwyno a Chanmol y Gwasanaethau Cymdeithasol 2019-20
Description (Welsh): Rhoi adroddiad i’r aelodau o nifer y cwynion a dderbyniwyd gan y Gwasanaethau Cymdeithasol yn ystod y cyfnod 2019/20, gan gynnwys eu themâu a chanlyniadau ac unrhyw wersi a ddysgwyd.
Agenda items
- 03/12/2020 - Social & Health Care Overview & Scrutiny Committee Annual report on the Social Services Complaints and Compliments Procedure 2019-20 03/12/2020
Documents
- Comments, Compliments & Complaints