Review of the Corporate Complaints Policy
To present a new Concerns and Complaints Policy and a Managing Customer Contact Policy for Flintshire County Council.
Decision type: Key
Decision status: Recommendations Approved
Notice of proposed decision first published: 29/01/2021
Report Type: Operational;
Decision due: 16 Feb 2021 by Cabinet
Lead member: Cabinet Member for Governance and Corporate Services including Health and Safety and Human Resources
Lead director: Chief Officer (Governance)
Title (Welsh): Adolygu’r Polisi Cwynion Corfforaethol
Description (Welsh): Rhannu Polisi Pryderon a Chwynion newydd a Pholisi Rheoli Cyswllt â Chwsmeriaid ar gyfer Cyngor Sir y Fflint.
- 17/02/2021 - Review of the Corporate Complaints Policy
- 16/02/2021 - Cabinet Review of the Corporate Complaints Policy 16/02/2021
- Review of the Corporate Complaints Policy