Issue details

Contact Centre Update

To provide an update on how the Contact Centre is operating following its formation in August 2019 and reflect on the performance of the team over the last 12 months.

Decision type: Allweddol

Decision status: For Determination

Notice of proposed decision first published: 10/05/2021

Report Type: Operational;

Decision due: 15 Jun 2021 by Cabinet

Lead member: Cabinet Member for Corporate Services

Lead director: Chief Officer (Governance)

Department: Governance

Title (Welsh): Diweddariad Canolfan Gyswllt

Description (Welsh): I roi diweddariad ar sut mae'r Ganolfan Gyswllt yn gweithredu yn dilyn ei sefydlu yn Awst 2019 ac edrych ar perfformiad y tîm dros y 12 mis diwethaf.


  • Contact Centre Update