Issue details

Annual report on the Social Services Complaints and Compliments Procedure 2021-22

That Members scrutinise the effectiveness of the complaints procedure with lessons being learnt to improve service provision.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 01/09/2022

Report Type: Operational;

Decision due: 27 Oct 2022 by Social & Health Care Overview & Scrutiny Committee

Lead member: Deputy Leader of the Council and Cabinet Member for Social Services and Wellbeing

Lead director: Chief Officer (Social Services)

Department: Social Services

Title (Welsh): TBC

Description (Welsh): TBC

Decisions

Agenda items

Documents

  • Annual report on the Social Services Complaints and Compliments Procedure 2021-22