Issue details
Annual Report on the Social Services Complaints and Compliments Procedure
To scrutinise the effectiveness of the complaints procedure with lessons being learnt to improve service provision.
Decision type: Allweddol
Decision status: Recommendations Approved
Notice of proposed decision first published: 30/07/2024
Report Type: Operational;
Decision due: 25 Sep 2024 by Cabinet
Lead member: Deputy Leader of the Council and Cabinet Member for Social Services and Wellbeing
Lead director: Chief Officer (Social Services)
Department: Social Services
Title (Welsh): Adroddiad Blynyddol ar y Weithdrefn Gwynion a Chanmoliaeth Gwasanaethau Cymdeithasol
Description (Welsh): Bod aelodau yn craffu ar effeithlonrwydd y weithdrefn gwynion gyda gwersi a ddysgwyd i wella darpariaeth gwasanaeth.
Decisions
Agenda items
- 25/09/2024 - Cabinet Annual Report on the Social Services Complaints and Compliments Procedure 25/09/2024
Documents
- Annual Report on the Social Services Complaints and Compliments Procedure